maran is an independent consultancy specialising in customer insight, customer loyalty and customer strategy.

We help companies to become customer-first organisations – by starting with the customer and aligning your business with their needs.

We help companies to understand their customers and take action.

We unlock the value of insight and loyalty for our clients and ensure that the customer’s voice is heard throughout the organisation.

Latest From Our Blog

The Rise of the Customer Director
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As John Lewis promotes Craig Inglis to a Customer Director role, here are our very own Marie Anderson from maran’s thoughts on the rise of the customer director in Marketing Magazine. Click here to read... Read More